SHIPPING AND DELIVERY
GENERAL INFORMATION
ARCHIVE SALE
We offer free shipping over €200 for the items on final sale. For the return prices please check our shipping fees below.
Please note that we can not manage exchange orders in case of the archive sale products, as we have limited stock available. Discount codes or any other promotions can't be applied to items that are on Sale.
We ship worldwide. Please note that because current regulations we are unable to ship to the Russian Federation and Ukraine.
Please check our general shipping table and lead times:
From the time you get a confirmation about your order, the delivery time is indicated.
| DELIVERY METHOD | ORDER VALUE (EUR) | SHIPPING/RETURN (EUR) | |
| EUROPE (EXCEPT HUNGARY) | STANDARD SHIPPING 2-3 BUSINESS DAYS | ABOVE €450 | FREE |
| EUROPE (EXCEPT HUNGARY) | STANDARD SHIPPING 2-3 BUSINESS DAYS | BELOW €450 | €20 |
| HUNGARY | STANDARD SHIPPING 2-3 BUSINESS DAYS | ALL ORDERS | FREE |
| HUNGARY | SHOWROOM PICK UP | ALL ORDERS | FREE |
| REST OF THE WORLD | STANDARD SHIPPING 3-5 BUSINESS DAYS | ABOVE €650 | FREE |
| REST OF THE WORLD | STANDARD SHIPPING 3-5 BUSINESS DAYS | BELOW €650 | €30 |
Our goal is to fulfill your order in time. However we can not guarantee that there will be no differences from the time table above. In that case we understand your concern so please contact our customer service if you have any difficulties via email at shop@aeron.com.
CUSTOMS DUTY AND CUSTOMS CLEARANCE FEE
The custom duty and the custom clearance fee are our responsibility and are included in the final price, that means all countries are shipped on DDP (Delivery Duty Paid) basis.
EXCLUDED TIME PERIODS AND P.O. BOX ADDRESSES
Please note our distribution centre do not dispatch orders on Saturday, Sunday, and bank holidays of Hungary. We do not fulfill orders to P.O. box addresses.
VIS MAIOR
Besides we do our best to send your order within a specified time period, there may be occasions when unforeseen circumstances beyond your control can affect our work.
Our customer service team will be happy to help you to track your orders or provide further information at shop@aeron.com.
RETURNS AND EXCHANGES
For further information, please do not hesitate to check our RETURNS AND EXCHANGES policy.